LEADERSHIP LESSON: Giving Tough Feedback

March 23, 2016 | Tanny Joyce, M.S. & Dale Harris, Ph.D.

It’s the dreaded conversation with an employee where you have to sit them down and give them some much needed “negative” feedback. You can call it constructive criticism or a development opportunity, but you and the employee both know: it boils down to discussing things the employee needs to improve. Typically, having these conversations are not a favorite activity of most managers. But, if employees are going to grow and thrive they need to receive all types of feedback – the good, the bad, and the ugly.

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Are Your Nonverbals Harming Your Career?

August 7, 2015 | Dale Harris and Ali Meyer

How much of communication do you think is attributed to your body language, tone of voice, and your actual words? Have you ever heard the saying that “it’s not what you say, it’s how you say it”? In fact, communica

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Do Leaders Hide Behind Collaboration?

July 21, 2015 | Tanny Joyce and Dale Harris

It’s always interesting when we ask employees to describe the culture of their organization and they happily tell us how “collaborative” it is. As they smile and say how everyone has input into decisions and all em

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