At Apex Performance Strategies, we use a Six-Phase approach to Organizational Diagnosis:
Phase 1: Define
We create a partnership with the client to develop a shared understanding of the task, issue, or problem along with a plan for diagnosis.
Phase 2: Diagnose
We examine organizational archival reports/documents and utilize information gathered through interviews, focus groups, questionnaires and surveys, along with objective observations to collect relevant data.
Phase 3: Analyze
After collecting the data, consultants use statistical analysis methods to interpret the data and develop practical recommendations.
Phase 4: Presentation of Findings
This phase involves sharing results with the client to determine an effective intervention strategy. Apex Performance Strategies uses easy-to-understand language to explain the results of the data collection phase.
Phase 5: Action Planning
We work with key players from the organization to develop an action plan that:
-Fits the needs of the organization
-Will yield measurable results
-Will enhance the organization’s capacity to manage change
-Is catered to the organization’s situation, culture, context, and maturational cycle
Phase 6: Reinforce
We recognize the importance of maintaining a focus on the desired state and helping organizations sustain change initiatives. The reinforce phase ensures effective implementation of our action plan and outlines the next steps to take once the action plan has been implemented.