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Opinion & Climate SurveysInformation provided by this survey offers valuable insight that your organization can use to identify organizational issues, enhance employee satisfaction and retain employees. Our Organizational Consulting capabilities include practices and methods for employee participation, survey completion tracking, and in-depth analysis based on employee demographic information.Challenge: A global Telecommunications Firm wanted to launch their first online, customized Employee Culture/Opinion Survey. The company wanted to include all employees in nine different countries. Furthermore, the company wanted to complete the entire survey process from start (determining what to measure) to finish (data analysis and summary of results) within eight weeks. Action: With the short amount of time, Brainard Strategy quickly pulled together their resources and executed quick turnover on all actionable items. From, facilitating focus groups and Subject Matter Expert interviews to developing items and creating an online survey. Each step was executed with precision and speed. Once data collection was completed, an in-depth data analysis by work group, department, division, and business unit was conducted. Result: The response rate of the online survey was 90%. The survey included an open-ended question at the end that allowed employee to give their feedback on the survey process. The response from the participants was extremely positive and they enjoyed the easy of the survey process. Furthermore, the executive team noted the quality of the data analysis and well-executed processes. After this survey process, they now have implemented the survey into the organization and use it annually.
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